Beneficiary Identification, Targeting, Onboarding

Enrolling beneficiaries efficiently, even proactively, magnifies the impact of social protection schemes. When well designed, both digital communications and records can be leveraged in establishing effective registration processes.

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The Impacts of the Ingreso Solidario program to confront the Covid-19 crisis in Colombia

  • Anit Mukherjee
  • cash transfer

Colombia's Ingreso Solidario COVID-19 cash transfer program increased eligible households’ probability of maintaining an income source during the pandemic and did not disincentivize labor market participation.

Integration of Administrative Records for Social Protection Policies: Contributions from the Brazilian Experience

  • Letícia Bartholo, Joana Mostafa, and Rafael Guerreiro Osorio

Integrating information for the purpose of articulating social protection policies is hard work. It requires a combination of political will, capacity for institutional cooperation, software development and direct communication channels with citizens. Because of this complexity, countries that pursue this objective often cooperate to exchange knowledge, and the Brazilian Single Registry (Cadastro Único), the backbone of some 20 social protection programmes, is frequently cited as a successful example of integration....

How Targeting Mechanisms Can Identify People With Disabilities for Inclusion in Social Protection Programmes

  • Elayn Sammon, Ludovico Carraro, Alexander Cote, Stacey Zevenbergen and Rebecca Holmes

The COVID-19 pandemic has demonstrated that countries which have disability identification mechanisms and registries already in place have been in a better position to provide fast relief and expand shock responsive support to persons with disabilities and their families.

Inclusive Information Systems for Social Protection: Intentionally Integrating Gender and Disability

  • Valentina Barca, Madhumitha Hebbar, Alexandre Cote. Emrys Schoemaker, Susan Enfield, Rebecca Holmes and Emily Wylde

How countries can create digital information systems for social protection in a way that is inclusive and right-based, leveraging technology without becoming a further barrier to inclusion?

Civil registration systems as enablers of emergency response to the covid-19 crisis: Namibian Emergency Grant

  • Zoran Đoković, Tulimeke Munyika, Colin Muleke, William Muhwava, Hosea Mitala and Anette Bayer Forsingdal

This technical brief explains how Namibia was able to successfully execute its emergency program with remarkable efficiency, distributing a one-time benefit to 747,000 screened applicants, requiring only 72 hours to process each application. The case highlights the value of having invested in an integrated digital National Population Register, housing the Civil Registry and the ID Production System with a very high coverage, and linking it with other government electronic databases.

The elusive riddle of successful communication in welfare delivery programs

  • Arshi Aadil and Saborni Poddar

Despite efforts from governments across the globe, the poor lack awareness of social protection and welfare delivery programs. This blog explores the intricacies of government communication using case studies. It also discusses mastering the elements of planning, research, content, and outreach channels to develop an ideal communication strategy.


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