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Agent Networks at the Last Mile

Most digital financial services users require agents to help them switch between worlds of cash and digital currency. Global evidence suggests six principles for building viable agent networks in rural areas home to poor, financially excluded populations.

Awareness, Communication, and Outreach for Social Protection Schemes during COVID-19

COVID-19: How Countries Can Use Digital Payments for Better, Quicker Cash Transfers

Citizens and States: How Can Digital ID and Payments Improve State Capacity and Effectiveness?

Coping measures for “measurement” in the time of COVID-19

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Reaching Financial Equality for Women: A 10 Point Action Plan for Governments and Businesses to Build Back Stronger After COVID-19 by Prioritizing Women’s Digital Financial Inclusion

  • Brian Webster

During the past decade, women’s economic and financial inclusion has become an increasing priority for governments and companies, driven by evidence that its benefits range from increased agricultural output, to greater business resilience, customer retention, and GDP growth. Despite this evidence, the unfortunate truth is that women throughout the world lack access to the basic tools necessary for digital financial inclusion. This report provides 10 steps to help remedy the...

Maximizing Government Cost Savings: Indicators for Calculating Cost Savings from Centralizing and Digitizing Payments

  • Brian Webster

To provide an effective response to the COVID-19 pandemic and foster an appropriate environment for economic recovery, LAC governments need to reach a holistic, up-to-date understanding of the resources available to them. Adopting a treasury single account (TSA) and digitizing revenue collection may help achieve these objectives.This study shows that improving treasury management in LAC by implementing TSAs and digitizing revenue collection and payments could generate potential annual savings of...

Gender and Safety Nets – Priorities for Building Back Better

  • Alessandra Heinemann, Kathleen Beegle

This note published by the World Bank presents four priorities to build stronger safety nets that help address gender inequality. 1) Maintain and extend coverage among vulnerable groups, prioritizing women and taking the specific needs of women into account. 2) Invest in adaptive delivery systems that recognize women and girls’ specific vulnerabilities. 3) Leverage digital technologies to reach and empower women in safety net programs. 4) Invest in cash plus...

Comparative Analysis of the Efficiency of Different Social Protection Delivery Mechanisms in the Context of Climate Resilience

  • Ritu Bharadwaj, Devanshu Chakravarti, N Karthikeya, Daljeet Kaur

This paper attempts to analyze the efficiency and effectiveness of the various social protection delivery mechanisms with reference to climate resilience, and also examines the sufficiency of social protection finance in meeting climate resilience and sustainable development outcomes. In doing so, the paper discusses India’s JAM trinity in the context of a potential universal basic income.

Stress Testing Social Protection: A Rapid Appraisal of the Adaptability of Social Protection Systems and their Readiness to Scale Up

  • Brian Webster

Adaptive social protection (ASP) is a focus area within the larger social protection sector, which has emerged in response to the need to build resilience of the poor and vulnerable to covariate shocks, such as natural disasters, economic crises, pandemics, conflicts, and forced displacement. This paper details a stress test tool for assessing the adaptiveness social protection systems, incorporating digital payment and data systems as factors.

Next Practices: Innovations in the COVID-19 Social Protection Responses and Beyond

  • Maya Hammad, Fabianna Bacil, Fábio Veras Soares

This paper systematizes the social protection innovations implemented in response to the COVID-19 crisis, which can be leveraged to build more inclusive and sustainable SP systems in the medium and long term. In this context, the report discusses digital payment systems, including bank transfers, mobile money, and the role of local CICO agents.


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