Monitoring and Grievance Redressal
Engaging with citizens, whether by receiving and responding to feedback or actively collecting data, ensures that digitally distributed government aid is consistently reaching those in need.
Addressing the weak link in COVID-19 relief: how improving strategic communications can boost the impact of social protection programs
Nations worldwide have responded to COVID-19 through 1,100 social protection programs to help 1.8 billion-plus people. Yet recipients are largely in the dark about the programs and do not know how to access funds. This blog examines the importance of better communication around social protection programs, particularly for the vulnerable population.
COVID-19 has seen governments across the globe walk a tightrope as they scramble to contain the spread of the disease while keeping the economy stable. In this unprecedented situation, ground-level data for evidence-based decision-making assumes critical significance. This blog looks at five key lessons from MSC’s research on COVID-19.
Consent forms are the backbone of data protection efforts worldwide, but there’s a problem: no one reads them. To protect people’s data, policy makers must go beyond consent.