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Zambia

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G2P Network

A joint platform to share information on the modernization of Government-to-person payment systems using digital technology.

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The Future of G2P Payments: Expanding Customer Choice in Zambia

  • Silvia Baur-Yazbeck, Craig Kilfoil, Ioana Botea

This case study documents what drove the Zambian Ministry of Community Development and Social Services to develop an innovative, choice-based digital payments system and how this new multi-provider payments model has worked in practice.