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Sub-Saharan Africa

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6 May, 2020

G2P Network

A joint platform to share information on the modernization of Government-to-person payment systems using digital technology.

18 May, 2020

COVID-19: How Countries Can Use Digital Payments for Better, Quicker Cash Transfers
18 May, 2020

Online Event: Cash Transfers for COVID-19 in Low- and Middle-Income Countries
18 May, 2020

Primary Education Stipends in Bangladesh: Do Mothers Prefer Digital Payments over Cash?
19 May, 2020

Using What You Have to Scale up Payments for COVID Response: Early Indications from South Asia
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15 August, 2022

Africa’s Journey Towards an Integrated Digital Payments Landscape and How the EU Can Support It

  • Ennatu Domingo, Chloe Teevan

This policy brief outlines why cross-border interoperability of payment platforms across Africa is important, where the opportunities and challenges lie, and how international partners such as the EU can support African efforts. It traces some of the solutions that are being applied both at the continental and at the regional levels, explores some of the lessons to be learned from these different cases, and proposes initial policy recommendations for the...

4 March, 2022

Social Protection in the COVID-19 Pandemic: Lessons from South Africa

  • Lena Gronbach, Jeremy Seekings, Vayda Megannon

This paper reviews South Africa’s social protection policies and their implementation during the COVID-19 crisis. Overall, the government reached over 30 million South Africans with cash-based relief measures. A distinctive feature of cash-based emergency relief was the use of digital technologies, especially in the application and verification process for the new SRD grant. The payment system, however, relied heavily on manual cash disbursements, thus failing to reflect the adoption of...

3 January, 2022

Towards a Shared Understanding of Digital Social Protection: What are the Lessons from the COVID-19 Crisis and the Implications for the Future? Report from a Regional Workshop in Africa

  • Brian Webster

This report summarizes a 2021 workshop hosted by the German Federal Ministry for Economic Cooperation and Development, the African Union, and the World Bank on the experience of African countries in using digitized social protection in response to COVID-19. It includes discussions of using existing social protection information to expand coverage and the development of interoperable data systems. The report concludes by emphasizing the need for systems to be designed...

5 October, 2021

Case Study: Data Responsibility and Digital Remote Targeting During COVID-19

  • Linda Raftree

This case study by the Cash Learning Partnership (CaLP) examines Togo’s Novissi program, focusing on the collaborative role of the non-profit GiveDirectly. It includes discussions of remote targeting and data responsibility.

11 January, 2021

Will the Pandemic Exacerbate or Mitigate the Digital Gender Gap?

  • Parul Tandon and Sonal Jaitly

COVID-19’s disproportionate impact on women must be urgently addressed through the provision of digital financial literacy and access.

8 January, 2021

Civil registration systems as enablers of emergency response to the covid-19 crisis: Namibian Emergency Grant

  • Zoran Đoković, Tulimeke Munyika, Colin Muleke, William Muhwava, Hosea Mitala and Anette Bayer Forsingdal

This technical brief explains how Namibia was able to successfully execute its emergency program with remarkable efficiency, distributing a one-time benefit to 747,000 screened applicants, requiring only 72 hours to process each application. The case highlights the value of having invested in an integrated digital National Population Register, housing the Civil Registry and the ID Production System with a very high coverage, and linking it with other government electronic databases.

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Other Themes

7 Publications

Agent Network, Incentives, and Liquidity
44 Publications

Beneficiary Identification, Targeting, Onboarding
87 Publications

COVID-19
4 Publications

Customer Privacy and Protection
65 Publications

Digital Payment Ecosystems
48 Publications

Financial Inclusion
7 Publications

Monitoring and Grievance Redressal
24 Publications

Women’s Empowerment