COVID-19’s disproportionate impact on women must be urgently addressed through the provision of digital financial literacy and access.
During the pandemic, Duong Thi Thuy, a mobile money agent in the Quang Ninh province, improvised her business to help her community follow the guidelines on social distancing and government norms. This is her story about the adoption of DFS and how it changed her life.
Since the onset of the pandemic, the low- and moderate-income (LMI) segment had a direct impact on their day-to-day life. We reflect through Kabita, an LMI customer in Bangladesh, on the barriers LMIs faced during the pandemic and how DFS nudged them towards building resilience.
Increasing women’s economic empowerment is an important motivation for expanding access to digital financial services for women.
For government-to-person payments to truly benefit the most vulnerable during COVID-19, they must tackle the inequalities that women are facing due to the pandemic.