The COVID-19 pandemic has demonstrated that countries which have disability identification mechanisms and registries already in place have been in a better position to provide fast relief and expand shock responsive support to persons with disabilities and their families.
How countries can create digital information systems for social protection in a way that is inclusive and right-based, leveraging technology without becoming a further barrier to inclusion?
This technical brief explains how Namibia was able to successfully execute its emergency program with remarkable efficiency, distributing a one-time benefit to 747,000 screened applicants, requiring only 72 hours to process each application. The case highlights the value of having invested in an integrated digital National Population Register, housing the Civil Registry and the ID Production System with a very high coverage, and linking it with other government electronic databases.
Despite efforts from governments across the globe, the poor lack awareness of social protection and welfare delivery programs. This blog explores the intricacies of government communication using case studies. It also discusses mastering the elements of planning, research, content, and outreach channels to develop an ideal communication strategy.
Nations worldwide have responded to COVID-19 through 1,100 social protection programs to help 1.8 billion-plus people. Yet recipients are largely in the dark about the programs and do not know how to access funds. This blog examines the importance of better communication around social protection programs, particularly for the vulnerable population.