MSC conducted a research study to assess what the low- and middle-income (LMI) segments in Uganda understand about COVID-19 in terms of awareness, preventive measures being taken, gender dynamics at play in their households, and the use of digital financial services during this time. We present our findings in this report.
COVID-19 has seen governments across the globe walk a tightrope as they scramble to contain the spread of the disease while keeping the economy stable. In this unprecedented situation, ground-level data for evidence-based decision-making assumes critical significance. This blog looks at five key lessons from MSC’s research on COVID-19.
Social cash transfers to vulnerable households and individuals have been adopted at an unprecedented scale across sub-Saharan Africa. While most programs initially relied on manual cash disbursements, digital payment technologies have been on the rise since the early 2000s. Through a survey of 130 programs in 44 countries this paper offers a comprehensive overview of payment instruments and providers used in the region. Although cash continues to play a key role in the disbursement of social transfers, the adoption of electronic payments through private companies is increasing and further payment reforms and digitization efforts can be expected.
This case study documents what drove the Zambian Ministry of Community Development and Social Services to develop an innovative, choice-based digital payments system and how this new multi-provider payments model has worked in practice.
This case study examines how the Inua Jamii program, a program of the Ministry of Labour and Social Protection, gradually introduced payments digitization, then choice to design a program that has successfully scaled to reach the most vulnerable groups in Kenya.