Art Appraisal Blog

This policy brief outlines why cross-border interoperability of payment platforms across Africa is important, where the opportunities and challenges lie, and how international partners such as the EU can support African efforts. It traces some of the solutions that are being applied both at the continental and at the regional levels, explores some of the lessons to be learned from these different cases, and proposes initial policy recommendations for the...

This paper reviews South Africa’s social protection policies and their implementation during the COVID-19 crisis. Overall, the government reached over 30 million South Africans with cash-based relief measures. A distinctive feature of cash-based emergency relief was the use of digital technologies, especially in the application and verification process for the new SRD grant. The payment system, however, relied heavily on manual cash disbursements, thus failing to reflect the adoption of...

This report summarizes a 2021 workshop hosted by the German Federal Ministry for Economic Cooperation and Development, the African Union, and the World Bank on the experience of African countries in using digitized social protection in response to COVID-19. It includes discussions of using existing social protection information to expand coverage and the development of interoperable data systems. The report concludes by emphasizing the need for systems to be designed...

This case study by the Cash Learning Partnership (CaLP) examines Togo’s Novissi program, focusing on the collaborative role of the non-profit GiveDirectly. It includes discussions of remote targeting and data responsibility.

The onset of the COVID-19 pandemic caused countries throughout the world to adapt their social protection systems to a radically new environment. This Maintains report uses literature reviews and informant interviews to document the social protection response in Kenya, evaluating it in terms of its adequacy, coverage, and comprehensiveness. As of its writing, the government of Kenya was expected to deliver social protection to over 700,000 households as part of...

COVID-19’s disproportionate impact on women must be urgently addressed through the provision of digital financial literacy and access.

This technical brief explains how Namibia was able to successfully execute its emergency program with remarkable efficiency, distributing a one-time benefit to 747,000 screened applicants, requiring only 72 hours to process each application. The case highlights the value of having invested in an integrated digital National Population Register, housing the Civil Registry and the ID Production System with a very high coverage, and linking it with other government electronic databases.

Despite efforts from governments across the globe, the poor lack awareness of social protection and welfare delivery programs. This blog explores the intricacies of government communication using case studies. It also discusses mastering the elements of planning, research, content, and outreach channels to develop an ideal communication strategy.

Nations worldwide have responded to COVID-19 through 1,100 social protection programs to help 1.8 billion-plus people. Yet recipients are largely in the dark about the programs and do not know how to access funds. This blog examines the importance of better communication around social protection programs, particularly for the vulnerable population.

MSC conducted a research study to assess what the low- and middle-income (LMI) segments in Uganda understand about COVID-19 in terms of awareness, preventive measures being taken, gender dynamics at play in their households, and the use of digital financial services during this time. We present our findings in this report.