The Better Than Cash Alliance offers technical assistance to government members to make the shift from cash to digital – by helping to conduct diagnostic studies and advising on national strategies to help to benchmark and map the priorities. This two-part blog, discusses the factors that support the implementation of a comprehensive digitization agenda and how to build sustainable systems and structures to implement priorities while adapting to rapid growth. Two main themes emerge: It is critical that the whole of government has ownership of a digital payments strategy and it is essential to build institutional capacity so that recommendations drawn from diagnostics can be implemented sustainably.

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