Towards a Shared Understanding of Digital Social Protection: What are the Lessons from the COVID-19 Crisis and the Implications for the Future? Report from a Regional Workshop in Africa

This report summarizes a 2021 workshop hosted by the German Federal Ministry for Economic Cooperation and Development, the African Union, and the World Bank on the experience of African countries in using digitized social protection in response to COVID-19. It includes discussions of using existing social protection information to expand coverage and the development of interoperable data systems. The report concludes by emphasizing the need for systems to be designed around the behaviors of users.